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A transcript is an exact and complete copy of a student's academic record at the time it is issued. It contains all course work taken while enrolled at the University of Mount Olive. Transcripts cannot be produced for anyone whose record has a hold flag by any department within the University.

 1. What do official transcripts include?

  • Full Name
  • Date of Birth
  • Grade Point Average
  • Attempted Hours
  • Credit Hours
  • Transfer Hours
  • Quality Points
  • Courses & Grades by Semester
  • Currently Enrolled Courses  

An official University transcript is a complete record of a student's academic work at the institution. All transcripts are issued on official "Credentials e-SCRIP-SAFE" paper and carry the pre-printed signature of the University Registrar, the date of issue, and the pre-printed seal of the University.



2. How do I order my Transcript?

The Office of the Registrar processes transcripts during normal business hours of Monday thru Friday from 8 a.m. to 5 p.m.



***Available Options***


 Click on the "TranscriptsPlus" ICON below to Order your Transcript ONLINE!


 ·       Requests Online -  If you attended Spring 1993 or later - Electronic transcript delivery will provide the quickest delivery to your recipient.  The University of Mount Olive has retained Credentials Inc. as its trusted agent for processing ONLINE transcript requests. Please click on the TranscrptsPlus® Icon above to enter your order. NOTE: Please be advised that most institutions do not accept third party transcripts (3rd party transcripts are typically considered unofficial). It is highly recommended that you choose your "recipient institution" from the network dropdown (transcripts are sent from institution to institution) when placing your order.


If you are uncomfortable placing an order over the internet, then you can contact Credentials Inc. at 847-716-3005 to place your transcript request.

Note: Please be advised that there is an operator surcharge for all orders placed over the phone.

Because Federal Law requires your signature in order to release your academic records, you must complete an Authorization Form and return it before your first request can be processed.

Authorization forms are approved by Credentials Solutions the same business day of submission during regular business hours: 8 a.m. to 8 p.m. Monday – Friday eastern time. Credentials Solutions is closed Saturday and Sunday.

Official and Unofficial transcripts cost $5.00. Regardless if the request is for an official or unofficial transcript, an additional $3.00 processing fee is charged by Credentials Solutions for each transcript. Note: if you are placing transcript orders for both Undergraduate-level and Graduate-level, then you will need to place two seperate orders with TranscriptsPlus® (they cannot be combined into one order). 


To check the status of your transcript request as well as instructions on how to authorize your order

Please click on the icon below.

 Register 3.jpeg

Questions concerning your order can be directed to Credentials Solutions Customer Service Department at 847-716-3005. Concerns can also be addressed directly through the Credentials Solutions Website, which is tied to your order.

-Message within Credential's Self-ServicePlus

-Phone: 847-716-3005



 Note: All In Writing requests will be delayed until the campus re-opens.

·        Requests In Writing – If you attended fall 1992 or earlier or to request transcripts in writing (Do NOT process through TranscriptsPlus), click on the following link Download transcript request form (pdf). Print form and fill it out as necessary. Once completed, either fax or mail to the following address:

     Office of the Registrar
University of Mount Olive
634 Henderson St.
Mount Olive, NC 28365

Attn: Transcripts
Phone Number: (919) 658-7835
Fax Number: (919) 658-7179


     Due to precautionary measures surrounding the Coronavirus (COVID-19) situation, the Office of the Registrar will be practicing social distancing and, effective immediately, is suspending all “In-Person” requests or visits to or from our office during the mandated campus closure. We highly encourage you to utilize the Online option "TranscriptsPlus" to order your official transcripts. 

      Note: All In Writing requests will be delayed until the campus re-opens.

·        Requests in Person - Transcripts may be obtained at the Office of the Registrar in the Mercer Building at 124N Center Street in Mount Olive for a fee of $5.00 per copy. Transcripts can be printed and given to you while you wait. Again, requests cannot be taken over the telephone or via e-mail. Transcripts cannot be produced for anyone whose record has a hold by any department within the University.


·        Transcript released to another individual - Transcripts can be released to another individual if you provide the name of person who will pick-up the transcript on the request. The request may be faxed or sent with the individual picking up the transcript. Identification will be required before the transcript is released. Federal Law, 93-380 prohibits release to other parties without the student's written consent.

      The University reserves the right to withhold grade reports and transcripts of students who have not returned library materials or cleared financial obligations (payment of fines, damage fees, or costs of replacement for lost materials) by the date required at the end of each semester.



3. Do you accept request by e-mail?

No requests are accepted by e-mail or telephone.


4. Do you fax transcripts?

Yes, they are five dollars a copy, must be paid in advance, and are unofficial.


5. What information does the Registrar's office need to know?

  • Full name including any previous names or name changes
  • Dates of enrollment
  • Social Security number &/or MO-PCID
  • Date of birth
  • Degree
  • Complete address of where the transcript is to be mailed
  • Contact phone number
  • Signature


6. Can I get copies of my secondary and previous post-secondary transcripts from your office?

NO, Transcripts covering a student's secondary and previous college or university education, which have been submitted to the University of Mount Olive as a requirement for admission, become a part of the Registrar's official file. The University does not reissue or certify copies of transcripts from other institutions. Transcripts must be ordered directly from the institution where the coursework was taken. Transcripts and other documents from other institutions are the property of the University of Mount Olive and under Federal policy, we are not allowed to issue them.